Returns & Exchange Policy

Effective Date: 10/06/2024

Thank you for shopping at ShopeClub. We value your satisfaction and have established the following return and refund policy to ensure a smooth shopping experience. Please read the details below and feel free to contact us if you have any questions.

We strive to ensure your complete satisfaction with your purchase. However, if you receive a wrong or damaged item, you can return it within 3 days from the date of delivery.

Return Conditions: Eligibility:

  • Returns are accepted only for wrong or damaged items.
  • Intentional returns for any other reasons are not accepted.

Product Condition:

  • The product must be in its original condition.
  • It must include all original labels, packaging, and bills.
  • An unpacking video of the product is required.

Process Initiate a Return:

  • Go to My Account > Orders > Request Return, or click here to place a return request.
  • Ensure to initiate the return within 3 days of receiving your order.


  • Our delivery agent will check and verify the product's condition before picking it up.
  • The product will only be accepted if it is in its original condition, with all labels and bills included.

Prepare the Package:

  • Securely pack the items you wish to return, including all original packaging and accessories.

Refund Timeline:

  • After we receive the returned product, we will inspect it to ensure it meets the return conditions.
  • If the product is in acceptable condition, we will process your refund within 5-7 business days.
  • The refund will be issued in the original form of payment used for the purchase.
  • For Cash on Delivery (COD) orders, customers will receive a coupon equivalent to the refund amount.


    Policy Update:

    ShopeClub reserves the right to update or modify this policy without prior notice. Any changes will be communicated to our customers via email. For the most current version of our return and refund policy, please refer to our website.

    Contact Information:

    For any return-related inquiries, you can contact us through the following channels:
    Contact Form: click here.
    WhatsApp: +918142310456

    To place Return request, click here
    Thank you for choosing ShopeClub. We look forward to serving you again soon!