Return & Refunds 

Effective Date: 01/20/2024

Thank you for shopping at We value your satisfaction and have established the following return and refund policy to ensure a smooth shopping experience. Please read the details below and feel free to contact us if you have any questions.

Return Policy:

We offer a 5-day return policy from the date you receive your order. If you are not completely satisfied with your purchase, eligible items can be returned within this period.

Eligibility Criteria for Returns:
  • Items must be in their original condition, unworn, unwashed.
  • Ensure all tags, labels, and accessories remain intact and attached to the product.
  • Please note that certain items, such as perishable goods, gift cards, and personalized items, may not be eligible for return. Refer to the product description for specific details.
  • Returns must be initiated within the specified return period.
Return Process:
1. Contact our customer service team at within 5 days of receiving your order to initiate the return process.
2. Our team will provide you with a return authorization and detailed shipping instructions.
3. Securely pack the items, including a copy of the original packing slip or invoice.
4. Video Documentation for Returns: To expedite the return process, we encourage customers to provide video documentation during the unpacking of the product. Please include the following in the video:
  • Clearly show the unpacking of the product.
  • Display any defects or issues with the item.
  • Ensure the product is in its original packaging.
  • Include the packing slip or invoice in the video.

Contact Information: You can contact us for return-related inquiries through the following channels:

  • Refund Timeline: Upon receiving and inspecting your returned items, we will process your refund within 5-7 business days. The refund will be issued in the original form of payment used for the purchase.
  • Refund Amount: The refund amount will include the original purchase price of the returned items, excluding any shipping and handling fees.
  • Exchanges: At this time, we offer exchanges within 3 days of receiving your order. If you wish to exchange an item, kindly reach out to us promptly upon receiving your product.
Policy Update:
  • ShopeClub reserves the right to update or modify this policy without prior notice. Any changes will be communicated to our customers via email. For the most current version of our return and refund policy, please refer to our website.

To place Return/Exchange request, click here

Thank you for choosing ShopeClub. Happy shopping!