Request Return & Exchange

We want you to love your purchase from us! If for any reason you're not completely satisfied, we're here to help.

To initiate a return or exchange, please follow these simple steps:

1. Get your Order ID: Locate your Order ID, which looks like this: #SPCLBXXXX. This unique identifier helps us quickly process your request.

2. Contact Us: Reach out to us via email at, WhatsApp, or direct message on Instagram

Please provide your Order ID, mobile number, and an unpacking video of the product as part of your request. *Required

3. Wait for Confirmation: Once we receive your request, our team will review it promptly and provide further instructions.

Please Note: Returns must be initiated within 5 days of receiving your order, while exchanges must be initiated within 24 hours.

For more information on our return and exchange policy, please refer to our Return & Refunds policy.

Thank you for choosing ShopeClub! We appreciate your support and look forward to assisting you with your return or exchange.